The Manager – Customer Growth role is expected to drive customer acquisition, retention and revenue growth through effective commercial strategies, customer insights and performance tracking. Typical requirements include a degree in business, marketing, management or a related field, together with several years of experience in customer growth, sales, marketing, business development or account management. The successful candidate should be commercially minded, analytical and confident working with cross-functional teams. Strong communication, presentation, negotiation and project-management skills are likely to be important. MAS Holdings will expect the candidate to identify growth opportunities, develop initiatives based on customer needs, monitor results, manage stakeholder relationships and contribute to a customer-focused culture.
MAS Holdings is a leading Sri Lankan apparel and textile manufacturing group with operations and partnerships across Asia, Europe and other international markets. The company designs, develops and manufactures apparel, sportswear, lingerie, swimwear and wearable solutions for globally recognised brands. MAS is known for its focus on innovation, product development, sustainability, ethical manufacturing and advanced supply-chain capabilities. Its business includes a broad network of manufacturing facilities, design centres and specialised service operations, supported by a large regional workforce. The company promotes employee development, inclusion, responsible business practices and collaboration with international customers. A customer-growth position at MAS would likely involve working across commercial, product, marketing and operational teams to strengthen customer relationships and create new business value.
Sri Lanka offers growing opportunities in apparel, technology, finance, tourism, logistics, engineering, shared services and customer-experience roles. Colombo is the main commercial centre and provides the widest range of professional jobs, while Kandy, Galle and other cities offer a quieter lifestyle and lower living costs. The island has a warm tropical climate, diverse food, strong community traditions and a culture that values hospitality and family. Rent, transport and daily expenses are generally lower than in many major international cities, although Colombo is comparatively expensive. Foreign employees normally require an appropriate employment or residence visa, usually supported by the sponsoring employer; requirements should be confirmed with Sri Lankan immigration authorities. Candidates should arrange a formal employment contract, verify healthcare and insurance coverage, and check tax and work-permit obligations before relocating. English is widely used in business, with Sinhala and Tamil being the national languages.
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