Service Manager - Procurement (Assistant Procurement Manager - Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports cluster-wide procurement operations for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain management, hospitality, business, or a related field, together with several years of purchasing experience, preferably in hotels or a multinational organization. The successful candidate should understand sourcing, supplier evaluation, contract negotiation, inventory control, purchasing systems, and cost management. Strong communication, negotiation, analytical, organizational, and computer skills are expected. The candidate will coordinate with hotel departments, maintain supplier relationships, ensure quality and timely delivery, follow company purchasing policies, and identify opportunities to improve efficiency and achieve savings across the cluster.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant properties, and warm guest experience. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La properties commonly provide accommodation, restaurants, events, wellness facilities, and business services. In Malaysia, the company has established properties in major destinations and is known for structured operating standards, employee development, and a strong focus on service quality. Its procurement teams support multiple departments and properties by sourcing food, beverages, equipment, services, and operating supplies while maintaining quality, compliance, supplier performance, and cost efficiency.