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The AVP/VP, Marketing Communication will lead Shangri-La’s marketing communications strategy in Hong Kong, strengthening brand awareness, media relationships, reputation and customer engagement. Responsibilities typically include developing integrated campaigns, overseeing public relations, digital and social content, managing agencies, coordinating with hotel and corporate teams, and handling communications for key launches or issues. Candidates should have substantial experience in luxury hospitality, travel, lifestyle or a related communications field, with proven leadership and campaign-management skills. Excellent English communication, strong commercial awareness, media contacts, strategic thinking and the ability to manage multiple stakeholders are expected. Cantonese or Mandarin, together with knowledge of the Hong Kong market, would be advantageous.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, together with a reputation for Asian-inspired hospitality and attentive service. The group serves leisure and business travellers through city hotels, resorts, restaurants, meeting facilities and wellness offerings. Shangri-La places strong emphasis on personalised guest experiences, service culture, colleague development and responsible business practices. A senior marketing communications role within the group would typically work across brand, commercial, operational and corporate stakeholders, helping position the business in a competitive luxury-travel market while protecting and enhancing its reputation.
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