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The Spa Therapist is responsible for delivering professional massage, facial and body treatments while maintaining high standards of guest care, hygiene and safety. Candidates typically need a recognised spa or beauty therapy qualification, relevant experience in a hotel or luxury spa, and practical knowledge of treatment techniques and products. Good communication skills, a warm manner and the ability to recommend suitable treatments are important. The role may involve standing for extended periods, working weekends and public holidays, and meeting service or sales targets. Candidates should be well presented, reliable, physically fit and comfortable working in a multicultural, luxury hospitality environment.
Shangri-La is a leading luxury hospitality group founded in Asia and known for warm, personalised service. The group operates hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. Its brand focuses on thoughtful guest experiences, refined accommodation, restaurants, wellness facilities and strong local connections. Shangri-La hotels generally provide structured training, internal career development and opportunities to work with multinational teams. In Singapore, the company is associated with luxury hospitality and high service standards, making attention to detail, professionalism and genuine guest care especially important. Employees may receive benefits such as staff rates, meals, training and other hotel-specific allowances, although packages vary by position and property. The organisation promotes its Shangri-La hospitality culture, centred on sincerity, respect, humility and service excellence.
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