The Information Technology Manager is responsible for managing hotel technology systems, infrastructure, cybersecurity, networks, hardware, software, and user support. Candidates typically need a degree in Information Technology, Computer Science, or a related field, along with several years of IT experience, preferably in hospitality or a large service organization. Strong knowledge of networking, systems administration, data protection, IT audits, and vendor management is expected. The role also requires leadership, problem-solving ability, clear communication, and a customer-focused approach. The successful candidate will ensure reliable technology operations, support hotel departments, maintain compliance with Shangri-La standards, manage IT projects, and respond quickly to technical issues while protecting guest and company data.
Shangri-La is a leading luxury hospitality group founded in Hong6 Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for refined service, comfortable accommodations, distinctive dining, and warm Asian hospitality. Its Philippine properties serve leisure and business travelers in major destinations such as Manila, Cebu, and Boracay. Shangri-La places strong emphasis on guest satisfaction, employee development, operational standards, sustainability, and personalized service. An Information Technology Manager within the group supports the digital systems that enable hotel operations, including reservations, finance, communications, cybersecurity, and guest-facing services. The company generally offers structured career opportunities, international hospitality exposure, and a professional environment shaped by its global brand standards.
The Philippines offers IT and hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other tourism centers. Manila has the broadest corporate and technology market, while Cebu and resort islands provide roles connected to hotels, tourism, outsourcing, and growing digital services. Filipino culture is welcoming, family-oriented, and community-focused, with English widely used in business and daily life. Island living can offer warm weather, beaches, outdoor activities, and a relaxed social atmosphere, although transport, internet reliability, and higher costs in popular resort areas should be considered. Foreign professionals generally need an employer-sponsored work permit and appropriate visa, commonly arranged through the hiring company. Candidates should confirm medical, document, tax, and immigration requirements before relocating. Housing, health insurance, transportation, and flights should also be discussed during contract negotiations.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...