The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration, attendance, and compliance with Indonesian labor regulations. Candidates are generally expected to have a degree or diploma in Human Resources, Business Administration, Hospitality, or a related field, along with several years of hotel or service-industry experience. Strong knowledge of employment law, HR procedures, communication, organization, and confidentiality is important. The successful candidate should be approachable, proactive, discreet, service-oriented, and capable of handling employee concerns while supporting Shangri-La’s standards and culture.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Asia, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, upscale accommodation, restaurants, wellness facilities, and strong employee development programs. In Indonesia, Shangri-La properties serve business and leisure travelers and typically employ diverse teams across hotel operations, food and beverage, guest services, finance, engineering, and human resources. The company generally looks for professionals who demonstrate integrity, cultural awareness, teamwork, polished communication, and a genuine commitment to guest and employee satisfaction. Human resources roles support recruitment, staff engagement, learning, policy implementation, and compliance while helping maintain a positive workplace culture.
Indonesia offers hospitality and HR opportunities across major islands and destinations. Java, especially Jakarta, Bandung, and Surabaya, has the broadest corporate and hotel employment market, while Bali provides extensive resort, tourism, wellness, and events roles. Lombok, Batam, Sumatra, and Sulawesi also offer opportunities in resorts, travel, mining-related services, and business hotels. Indonesian culture values respect, community, modesty, and relationship-building; learning basic Bahasa Indonesia is highly beneficial. Lifestyle varies from busy urban living to relaxed coastal communities, with generally affordable food and transport, although Bali and Jakarta can be expensive in popular areas. Foreign employees normally require employer sponsorship, an appropriate work permit, and a limited-stay visa; working on a tourist visa is not permitted. Candidates should confirm current immigration rules, benefits, accommodation, and relocation support directly with the employer.
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