The Service Leader - Procurement will coordinate purchasing activities across the Shangri-La cluster, ensuring reliable supply, competitive pricing, quality standards and compliance with company procedures. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management or a related field, together with several years of purchasing experience, preferably in a hotel or resort environment. The candidate should understand supplier evaluation, negotiation, inventory control, contracts and procurement systems. Strong communication, analytical, organisational and leadership skills are expected, along with integrity, commercial awareness and the ability to work with multiple departments and properties. Experience managing vendors and achieving cost savings will be advantageous.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, high service standards and a diverse portfolio that includes luxury hotels, resorts, residences and related hospitality businesses. Shangri-La properties commonly provide accommodation, dining, meetings, wellness and leisure services for business and holiday travellers. In Malaysia, the company operates well-known properties and offers career opportunities in hotel operations, corporate support, procurement, finance, culinary services and guest relations. Employees generally work in multicultural environments where professionalism, service excellence, teamwork and attention to detail are strongly valued.
Malaysia is a multicultural country rather than a single island destination, with opportunities concentrated in Kuala Lumpur, Penang, Johor, Langkawi, Sabah and Sarawak. Hospitality, tourism, retail, technology, manufacturing and shared services provide employment for local and international candidates. The culture blends Malay, Chinese, Indian and indigenous traditions, with English widely used in business and hotels. Lifestyle varies from busy urban living to relaxed coastal and island communities, with generally affordable food and transport outside prime city areas. Foreign nationals normally need an employer-sponsored Employment Pass arranged before starting work; qualifications, salary and immigration approval affect eligibility. Relocation costs, accommodation, medical cover and tax obligations should be confirmed with the employer. Langkawi, Penang and Sabah offer attractive island or coastal lifestyles, while Kuala Lumpur provides the widest professional network and amenities.
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