The Sales Manager will represent Shangri-La’s Jakarta sales office, developing corporate, leisure, government, and group business for the hotel or wider portfolio. Typical requirements include a bachelor’s degree or equivalent hospitality, tourism, or business experience; several years in hotel sales; strong knowledge of the Jakarta market; and professional English and Indonesian communication skills. The successful candidate is expected to identify new accounts, maintain productive client relationships, conduct sales calls and presentations, negotiate contracts, meet revenue targets, support promotions and events, and keep accurate market and pipeline records. A confident, target-oriented personality, good presentation skills, networking ability, commercial awareness, and willingness to travel for client visits are important.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and Africa. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company focuses on warm Asian hospitality, personalized guest service, and high standards across accommodation, dining, meetings, wellness, and events. Shangri-La hotels commonly provide structured training, international career opportunities, employee benefits, and exposure to a diverse customer base. In Indonesia, the group has operated prominent properties serving business travelers, leisure guests, conferences, weddings, and diplomatic or government markets. A Jakarta-based sales role typically involves working with local corporations, travel agencies, event organizers, and regional accounts while coordinating closely with hotel commercial and operations teams.
Jakarta, on Java, is Indonesia’s main commercial hub and offers opportunities in hospitality, tourism, technology, finance, retail, education, and multinational business. The city is energetic and diverse, with excellent restaurants, shopping, nightlife, international schools, and major airports, although traffic, humidity, flooding, and air pollution can affect daily life. Indonesian culture values courtesy, relationships, modesty, and respect for religious and regional traditions; learning basic Bahasa Indonesia is highly useful. Salaries vary widely, and international hotel employers may offer medical coverage, meals, transport, bonuses, or accommodation support. Foreign nationals generally need an employer-sponsored work visa and work authorization, commonly arranged through the company; they should not work on a tourist visa. Secure a written offer, confirm benefits and tax treatment, prepare legalized documents, and budget for housing and relocation costs before moving. Bali and other islands provide attractive lifestyle alternatives, but Jakarta usually has the strongest corporate career market.
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