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Business Development Manager - MICE

United Arab Emirates Shangri-La AED 12,000–18,000 per month, potentially plus incentives and benefits*
Job Description

The Business Development Manager – MICE is responsible for generating and managing meetings, incentives, conferences and exhibitions business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel or MICE sales experience, a strong network of corporate and event contacts, excellent negotiation skills and confidence using CRM and sales systems. The successful candidate is expected to achieve revenue targets, develop new accounts, maintain client relationships, prepare proposals, coordinate with hotel departments and represent the property at industry events. Strong communication, presentation, organisation and market knowledge are essential, together with a proactive, target-driven and guest-focused approach.

Company Info

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong and known for warm Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other key destinations. Its properties serve leisure travellers, corporate guests, groups and major events, offering accommodation, restaurants, wellness facilities and conference services. Shangri-La places strong emphasis on personalised guest experiences, service excellence, professional development and responsible business practices. In the UAE, the group operates luxury properties in prominent destinations such as Dubai and Abu Dhabi. Employees generally work in multicultural teams and support a high standard of hospitality, sales performance and customer care. The company is particularly suitable for candidates seeking international hotel experience and opportunities to progress within a globally recognised luxury brand.

Destination Guide

The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in luxury hotels, resorts, restaurants, tourism, events, aviation and retail. The culture blends Emirati traditions with a highly international lifestyle; modest dress and respect for local customs are important. Life is modern and convenient, though rent, transport and schooling can be expensive. Summers are extremely hot, while winter is generally pleasant for outdoor activities and coastal travel. Most overseas employees require employer-sponsored residence and work visas. Employers commonly arrange medical checks, Emirates ID processing and work permits, while the employee should verify contract terms, accommodation, insurance, flights and gratuity. A passport, authenticated qualifications and a valid employment offer are normally needed. Dubai and Abu Dhabi provide strong public transport and diverse expatriate communities, while other emirates may offer a quieter and less expensive lifestyle.

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