Sales Coordinator

Job Description

The Sales Coordinator supports Shangri-La Singapore’s sales team with administrative and operational duties, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, preparing reports and assisting with corporate, group and event business. Candidates should have relevant experience in hotel sales, business administration or customer service, along with strong organisational and communication skills. Familiarity with hotel systems, Microsoft Office and sales documentation is beneficial. The role requires a professional presentation, attention to detail, discretion, responsiveness and the ability to manage multiple deadlines. Candidates are expected to work collaboratively with sales, events, reservations and operations teams while delivering courteous service to clients and maintaining Shangri-La’s service standards.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Singapore and recognised internationally for Asian-inspired service, elegant accommodation and extensive guest facilities. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Singapore is located near Orchard Road and offers guestrooms, restaurants, meeting venues, wellness facilities and large-scale event services. The company places strong emphasis on genuine hospitality, personalised guest experiences, teamwork and employee development. Its commercial teams work with corporate clients, travel partners, event organisers and leisure guests to grow revenue and maintain long-term relationships. Working for Shangri-La can provide exposure to luxury hotel operations, international customers and structured training within a well-established global hospitality brand.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics and professional services. Hotel jobs are concentrated around Orchard Road, Marina Bay, Sentosa, the Central Business District and Changi. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is safe, efficient and convenient, supported by excellent public transport, modern healthcare and abundant dining and entertainment. Living costs, especially rent, are relatively high, so many newcomers share accommodation or live outside the central districts. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications and salary. Employers usually guide successful candidates through the application process. Before relocating, confirm pass eligibility, accommodation costs, insurance, contract terms and whether meals, transport or housing support are included.