The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods for hotel operations, including supplies, equipment, amenities, and services. Requirements typically include a degree in business, supply chain, hospitality, or a related field, together with several years of procurement or purchasing experience, preferably in a hotel or large organization. The successful candidate should understand supplier evaluation, negotiation, contract management, inventory coordination, cost control, and purchasing procedures. Strong communication, analytical, organizational, and problem-solving skills are expected. The role also requires integrity, attention to detail, knowledge of local suppliers, and the ability to work with multiple departments while maintaining Shangri-La’s quality and sustainability standards.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts, and residences across the world. The group operates properties in major cities and leisure destinations, including several locations in the Philippines. Shangri-La hotels are recognized for personalized service, comfortable accommodation, dining, wellness facilities, and high standards of guest care. The company places strong emphasis on genuine hospitality, employee development, responsible business practices, and creating memorable experiences for guests. Working for Shangri-La usually involves a professional, multicultural environment with close cooperation between operational, commercial, and support departments. Procurement employees help maintain service quality by securing reliable products, competitive pricing, and dependable supplier relationships for the property.
The Philippines offers hospitality, tourism, procurement, retail, shared-services, and business opportunities, particularly in Manila, Cebu, Boracay, Palawan, and other resort destinations. Filipino culture is friendly, family-oriented, community-minded, and strongly influenced by both Asian and Spanish traditions; English is widely used in business and hotels. Lifestyle varies from busy urban living to relaxed island life, with beaches, diving, local food, festivals, and outdoor activities widely available. Foreign workers generally need an employer-sponsored work permit and appropriate visa, commonly involving approval from the Department of Labor and Employment and immigration authorities. A valid job offer, passport, medical documents, and authenticated credentials may be required. Costs are highest in Manila and major tourist areas, while transport, internet, and healthcare access can vary on smaller islands. Research accommodation, weather, local wages, and emergency services before relocating.
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