The Business Development Manager is expected to identify new commercial opportunities, build relationships with corporate clients, travel partners, event organisers and other business stakeholders, and support revenue growth for Shangri-La. Requirements typically include relevant experience in hotel sales, business development or account management; strong communication, negotiation and presentation skills; a proven sales record; sound knowledge of the local market; and confidence using CRM and office systems. The successful candidate should be proactive, commercially minded, well organised and able to meet targets while representing the Shangri-La brand professionally. Flexibility to attend networking events, client meetings and industry functions is likely to be required.
Shangri-La Hotels and Resorts is a leading luxury hospitality group originating in Asia and operating hotels, resorts and residences across the world. The brand is known for personalised service, comfortable accommodation, distinctive dining, wellness facilities and carefully designed guest experiences. Its properties serve leisure travellers, corporate guests, conferences, weddings and other events. Shangri-La places strong emphasis on genuine hospitality, cultural awareness, professional development and delivering memorable stays. In Australia, the group’s business activities are supported by sales, marketing, events, food and beverage, accommodation and operational teams. A Business Development Manager would typically contribute to the commercial performance of a property by developing client partnerships, increasing room and event business, strengthening market visibility and supporting long-term revenue growth.
Australia is a large island country with opportunities in hotels, resorts, tourism, events, restaurants, retail, healthcare, technology and professional services. Major hospitality markets include Sydney, Melbourne, Brisbane, Perth, the Gold Coast and Cairns. The culture is generally informal, multicultural and outdoor-focused, with an emphasis on workplace safety, reliability and work-life balance. Lifestyle costs vary considerably, with Sydney and Melbourne among the most expensive cities; regional areas may offer a slower pace and lower housing costs. Overseas applicants generally need a visa with work rights, such as an employer-sponsored visa, skilled visa or eligible temporary working visa. Requirements depend on nationality, occupation, qualifications and sponsorship. Before relocating, candidates should check Australian immigration rules, arrange health insurance, budget for accommodation and transport, and confirm employment conditions, tax obligations and professional requirements.
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