Sales Coordinator

Job Description

The Sales Coordinator supports Shangri-La's sales team with administrative and operational tasks, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, producing reports, and assisting with sales activities. Candidates should have relevant experience in hotel sales, business administration, or hospitality, along with strong organisation, communication, and customer-service skills. Proficiency in English and Cantonese is typically valuable in Hong Kong, while Mandarin and familiarity with hotel systems are advantages. The successful candidate is expected to be detail-oriented, responsive, commercially aware, and able to manage competing priorities while working professionally with corporate clients, travel partners, internal departments, and senior sales colleagues.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La hotels typically serve business and leisure travellers through accommodation, restaurants, conferences, wellness facilities, and events. The company places strong emphasis on warm guest service, cultural understanding, professional development, and creating memorable experiences. A role with Shangri-La can provide exposure to international hospitality standards, corporate and leisure sales, relationship management, and cross-departmental hotel operations. The exact duties and benefits for this Sales Coordinator position depend on the employing property and the candidate's experience.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, education, and professional services. Hotel sales roles are concentrated in areas such as Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and airport districts. The culture blends Cantonese traditions, international business, festivals, excellent dining, and a fast-paced working environment. Lifestyle benefits include efficient public transport, vibrant neighbourhoods, hiking trails, beaches, and easy access to regional travel, although housing can be expensive and living space limited. Overseas professionals generally need an employment visa sponsored by an employer, with approval based on qualifications, a genuine job offer, and market-level pay. Relocating employees should budget for deposits, rent, insurance, and initial expenses. Cantonese is useful socially, while English is widely used in business and hotels; Mandarin can also be an advantage.