The Assistant Human Resources Manager supports recruitment, onboarding, employee relations, performance management, training, payroll coordination and compliance with Malaysian employment regulations. Candidates are generally expected to hold a degree or diploma in Human Resources, Business Administration or a related field, with several years of hospitality HR experience. Strong communication, organisation, confidentiality and problem-solving skills are essential. Experience with HR systems, labour legislation and multicultural workplaces is advantageous. The successful candidate should be approachable, hands-on and able to support both employees and management while maintaining Shangri-La’s service standards and company policies.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group is known for warm Asian hospitality, high service standards and premium guest experiences. Its properties typically provide accommodation, restaurants, wellness facilities, meetings and events, and leisure services. Shangri-La places strong emphasis on colleague development, internal career opportunities, ethical conduct and delivering personalised service. In Malaysia, the company operates established hospitality properties and employs teams across hotel operations, food and beverage, sales, finance, engineering and human resources. Working for Shangri-La usually involves a multicultural environment, structured operating procedures and close attention to guest satisfaction and employee engagement.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and professional services. Popular destinations include Langkawi, Penang, Kota Kinabalu and the Perhentian Islands, while Kuala Lumpur is the main business centre. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with excellent food, festivals and generally welcoming communities. Lifestyle costs vary: island living can be relaxed but seasonal and more expensive for imported goods, while major cities offer better transport and services. English is widely used in business, although Malay is the national language. Foreign employees normally need an employer-sponsored Employment Pass, and the company must handle approval and immigration procedures before work begins. Applicants should confirm accommodation, medical coverage, transport and relocation support. Tropical weather, monsoon seasons and occasional limited island healthcare should also be considered before moving.
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