Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s communications, public relations, digital marketing and promotional activities. Typical requirements include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with relevant hotel or corporate experience. Strong writing, editing, presentation and social media skills are expected, as well as good organisation and attention to detail. The successful candidate should be creative, confident dealing with media and partners, comfortable coordinating campaigns and events, and able to work to deadlines in a fast-paced hotel environment. Fluency in English is generally required; additional Malaysian or Asian languages may be advantageous.

Company Info

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The brand is known for warm Asian hospitality, high service standards and upscale accommodation, dining, meetings and leisure facilities. Its Malaysian properties serve business and leisure travellers and typically operate across hotel departments including rooms, food and beverage, events, sales and marketing. Employees can expect a multicultural workplace, structured service procedures and opportunities to develop within an international hotel organisation. Exact benefits, working hours and career progression depend on the individual property, contract and position.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, tourism, events, retail, technology and business services. Popular locations include Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor, with island resorts particularly active in hospitality and guest services. The culture is multicultural, combining Malay, Chinese, Indian and indigenous influences, with English widely used in professional and tourist areas. Lifestyle ranges from busy city living to relaxed beaches, rainforest and island activities; costs are generally moderate, though resort locations may be seasonal and more isolated. Foreign employees normally need an employer-sponsored Employment Pass, and the company must complete the relevant immigration approvals before work begins. Candidates should confirm salary, accommodation, transport, medical coverage, contract terms and relocation assistance. Malaysia’s tropical climate is warm and humid year-round, with regional monsoon seasons affecting travel and outdoor work.