Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and servicing guest bedrooms, bathrooms, corridors, and assigned public areas according to Shangri-La standards. Requirements typically include previous housekeeping or hotel experience, good physical stamina, attention to detail, personal grooming, reliability, and the ability to work shifts, weekends, and holidays. Candidates should be guest-focused, discreet, polite, and able to handle cleaning equipment and supplies safely. The role also involves reporting maintenance issues, replenishing amenities, respecting guest privacy, following health and safety procedures, and working cooperatively with supervisors and other hotel departments. Hotel training may be provided, although relevant experience is advantageous.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and known for high-quality hotels, resorts, residences, and related hospitality services worldwide. Its properties are recognized for warm Asian hospitality, attentive service, comfortable accommodations, and strong standards in guest care. In the Philippines, Shangri-La operates well-known properties in destinations including Manila, Cebu, and Boracay, offering employment across housekeeping, food and beverage, front office, engineering, culinary, and administrative departments. The company commonly provides structured training, employee benefits, career development opportunities, and exposure to international hotel operations. A Room Attendant contributes directly to the guest experience by maintaining clean, comfortable, and welcoming rooms while representing the company’s service values.