Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is expected to drive meetings, incentives, conferences and events business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate accounts. Excellent communication, negotiation, presentation and relationship-building skills are essential, along with knowledge of the local market and established contacts with event planners, companies and agencies. The successful candidate will develop new business, manage key accounts, prepare proposals, negotiate contracts, coordinate with operational departments and achieve revenue targets. Flexibility, professional presentation, commercial awareness and willingness to attend networking events and travel locally are also expected.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Africa. Its properties are known for refined service, comfortable accommodation, restaurants, meeting facilities and wellness experiences built around the brand’s signature sense of Asian hospitality. In Indonesia, Shangri-La operates established luxury hotels serving business travellers, leisure guests, diplomatic visitors and major events. Employees generally work in an international environment with structured standards, training opportunities and strong emphasis on guest satisfaction. The company offers roles across hotel operations, sales, finance, culinary services, engineering and corporate functions. Conditions, benefits and career progression vary by property, seniority and local employment regulations.