The Training Supervisor supports the planning, delivery and evaluation of employee training at Shangri-La in the Philippines. Typical requirements include a degree or diploma in hospitality, human resources, education or a related field, previous hotel or learning-and-development experience, and strong presentation and communication skills. The successful candidate is expected to coordinate orientation and service training, maintain training records, work with department heads, and help ensure employees meet Shangri-La’s service standards. Confidence in facilitating groups, good organization, attention to detail and practical knowledge of hospitality operations are important. Flexibility, professionalism and a genuine interest in employee development are also expected.
Shangri-La is a major luxury hospitality group founded in Asia and known for hotels, resorts and residences across the world. Its properties are recognized for refined service, comfortable accommodation, restaurants, wellness facilities and strong connections with local destinations. In the Philippines, Shangri-La operates prominent properties in locations including Manila, Cebu and Boracay. The company places significant emphasis on guest satisfaction, employee development, service consistency and responsible business practices. Working for Shangri-La can provide exposure to international hospitality standards, structured training and career opportunities across hotel departments and destinations. Benefits vary by property and may include meals, uniforms, service charge, medical coverage, staff discounts and opportunities for internal promotion.
The Philippines offers hospitality opportunities across Luzon, Cebu, Boracay, Palawan and other tourist islands, particularly in hotels, resorts, restaurants, wellness facilities and events. Workplaces are generally welcoming and team-oriented, with English widely used in business and tourism. Filipino culture values hospitality, family, respect for seniority and friendly personal relationships. Lifestyle varies: Manila is busy and urban, while Cebu, Boracay and Palawan offer a slower coastal setting with beaches, diving and outdoor activities. Living costs depend heavily on location, with resort islands often becoming expensive during peak seasons. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants can work under standard local employment rules. Candidates should verify contracts, housing, transport, benefits and visa arrangements before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...