The Assistant HR Manager or HR Supervisor supports recruitment, onboarding, employee relations, training, performance management, payroll coordination, labor-law compliance, and daily HR administration. Candidates should typically have a degree or diploma in human resources, business administration, hospitality, or a related field, along with several years of hotel or service-industry experience. Strong knowledge of Indonesian employment regulations, communication skills, discretion, organization, and problem-solving ability are expected. Experience with HR information systems, recruitment platforms, employee engagement, and handling multicultural teams is advantageous. The candidate should be professional, approachable, service-oriented, and able to work flexibly in a fast-paced hotel environment.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, and extensive food, beverage, wellness, and meeting facilities. Shangri-La hotels commonly place strong emphasis on employee development, guest satisfaction, teamwork, cultural awareness, and responsible business practices. In Indonesia, the group has operated prominent properties in destinations such as Jakarta and other major tourism markets. Employees generally work in a structured international hotel environment, with opportunities to interact with guests and colleagues from many countries. Human Resources roles support staffing, learning, employee welfare, compliance, and the development of a positive workplace culture.
Indonesia offers hospitality, tourism, retail, education, technology, and healthcare opportunities across more than 17,000 islands. Bali is the most international destination, with abundant hotel and resort jobs, a relaxed lifestyle, strong expatriate communities, beaches, and a higher cost of living in popular areas. Java, especially Jakarta, provides broader corporate opportunities, better transport, and more urban conveniences, while Lombok, the Gili Islands, Batam, and other destinations focus heavily on resorts, marine tourism, and seasonal work. Indonesian culture values respect, modesty, community, and religious diversity; learning basic Bahasa Indonesia is highly beneficial. Accommodation, meals, transport, health insurance, and service charges may form part of hospitality employment packages. Foreign workers generally need an employer-sponsored work permit and appropriate stay visa, and should not work on a tourist visa. Research local regulations, housing, healthcare, taxes, and contract terms before relocating.
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