The Service Leader – Procurement (Cluster Procurement) manages purchasing activities across multiple Shangri-La properties, ensuring quality, value, timely delivery, and compliance with company standards. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, along with several years of purchasing experience, preferably in hotels or resorts. The candidate should understand supplier sourcing, negotiations, contracts, inventory coordination, and purchasing systems. Strong communication, analytical, organizational, and leadership skills are expected. The role requires integrity, attention to detail, commercial awareness, and the ability to work with department heads, suppliers, finance teams, and hotel management while achieving cost savings without compromising guest service or product quality.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international markets. The group operates under brands including Shangri-La, JEN, Kerry Hotels, and Traders Hotels. Its properties are known for attentive service, distinctive local experiences, high accommodation standards, and extensive food and beverage facilities. Shangri-La places strong emphasis on colleague development, cultural awareness, responsible business practices, and long-term relationships with guests and business partners. In Malaysia, the company has operated well-known hotels and resorts in major destinations, providing career opportunities in hotel operations, procurement, finance, culinary services, engineering, sales, and corporate support. A cluster procurement role generally supports purchasing efficiency and supplier management across more than one property.
Malaysia offers varied opportunities in hospitality, tourism, procurement, retail, technology, manufacturing, and shared services, especially in Kuala Lumpur, Penang, Langkawi, Johor, Kota Kinabalu, and Melaka. Penang and Langkawi provide a relaxed island lifestyle, beaches, heritage areas, outdoor activities, and strong tourism employment. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous traditions reflected in food, festivals, language, and daily life. Living costs are moderate, though central Kuala Lumpur and popular resort islands can be more expensive. Public transport is strongest in major cities; island locations often require taxis or private transport. Foreign employees generally need an employer-sponsored Employment Pass arranged before starting work, subject to immigration approval and eligibility requirements. Candidates should confirm accommodation, medical coverage, taxes, relocation costs, and work authorization directly with the employer.
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