The Business Development Manager – MICE is expected to grow meetings, incentives, conferences and exhibitions business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong network of corporate, agency and event contacts. The successful candidate should be commercially driven, confident in negotiations and presentations, and capable of preparing proposals, managing accounts and achieving revenue targets. Excellent communication, customer relationship management, market knowledge and teamwork are essential. Experience with luxury hotels, international clients and the UAE MICE market would be highly advantageous.
Shangri-La is a global luxury hospitality group founded in Asia and known for its refined service, welcoming atmosphere and high-quality properties. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La properties typically serve leisure travellers, corporate guests, groups and major events, combining local character with international hospitality standards. Its UAE operations are associated with premium accommodation, restaurants, wellness facilities and conference services. Employees are generally expected to deliver personalised guest experiences, maintain professional standards and work effectively in multicultural teams. The company offers opportunities across hotel operations, commercial functions, food and beverage, events and corporate support, making it a recognised employer for hospitality professionals seeking international exposure and career development.
The UAE is not an island destination but a federation of seven emirates, with Dubai and Abu Dhabi offering the strongest hospitality and MICE employment markets. Opportunities are available in luxury hotels, resorts, convention venues, airlines, tourism companies and event agencies. The culture is multicultural and respectful, with Islamic traditions shaping public behaviour, dress and working practices. Lifestyle options range from beaches, desert activities and shopping to arts, dining and international entertainment. Accommodation and transport costs vary considerably, especially in Dubai and Abu Dhabi. Most expatriate employees require employer-sponsored residence and work visas; the company normally arranges medical checks, Emirates ID and labour documentation. Candidates should confirm salary, housing, transport, insurance, flights and gratuity provisions before relocating. English is widely used, while Arabic and additional languages can be advantageous.
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