Team Leader (The Line)

Job Description

The Team Leader will support daily operations at The Line restaurant, ensuring efficient service, high guest satisfaction and smooth coordination among colleagues. Requirements typically include relevant experience in a hotel, restaurant or hospitality environment, good spoken English, strong customer-service skills and the ability to lead a team during busy periods. The successful candidate is expected to be professional, well presented, attentive to detail and knowledgeable about food and beverage service. Responsibilities may include assigning duties, briefing staff, handling guest requests or complaints, maintaining service standards, supporting training and ensuring hygiene and safety procedures are followed. Flexibility to work shifts, weekends and public holidays is generally required.

Company Info

Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a leading luxury hotel set in extensive tropical gardens near Orchard Road. The property offers guest rooms and suites, restaurants and bars, meeting facilities, wellness services and leisure amenities. The group is known for warm Asian hospitality, high service standards and structured opportunities in hotel operations. Employees typically work in a multicultural environment and may benefit from training, staff dining, hotel privileges and career mobility within the wider Shangri-La network, depending on the position and local employment terms.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and education. Hotel and restaurant jobs are available in luxury properties, resorts, clubs and independent venues, although competition can be strong. The culture is multicultural, orderly and English-friendly, with Chinese, Malay, Indian and international influences. Public transport is excellent, healthcare and services are reliable, and the lifestyle is convenient, though accommodation and daily expenses can be high. Foreign candidates generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit; eligibility depends on salary, qualifications, experience and current government rules. New arrivals should arrange approved employment before relocating, confirm housing costs, understand medical coverage and check tax obligations. Singapore has a hot, humid climate year-round, with frequent rain and easy access to Southeast Asia.