The Food & Beverage Supervisor oversees daily operations across assigned restaurant or hotel outlets, ensuring excellent guest service, smooth workflow, and compliance with Shangri-La standards. Requirements typically include relevant hospitality experience, preferably in a supervisory or luxury-hotel environment, strong communication skills, sound knowledge of food and beverage service, and the ability to manage shifts, staff allocation, billing, and guest concerns. Candidates should be service-minded, well presented, dependable, and comfortable working flexible hours, including evenings, weekends, and public holidays. Leadership, teamwork, attention to detail, and the ability to remain calm during busy periods are essential.
Shangri-La is a globally recognised luxury hospitality group founded in Asia and headquartered in Hong Kong. The group operates hotels, resorts, and related hospitality businesses across Asia, Europe, the Middle East, North America, and other international destinations. Shangri-La is known for warm Asian hospitality, high service standards, comfortable accommodation, and strong attention to personalised guest experiences. Shangri-La Singapore is a major luxury hotel located near Orchard Road, offering accommodation, restaurants, bars, event facilities, wellness services, and landscaped grounds. The company places considerable emphasis on employee training, career development, teamwork, and professional service delivery. Employees typically work in a multicultural environment and support guests ranging from leisure travellers and families to business visitors and large event groups.
Singapore is a compact, highly developed island city-state with strong opportunities in hotels, restaurants, tourism, aviation, retail, finance, technology, and healthcare. Hospitality employees benefit from an international environment, efficient public transport, excellent healthcare, and generally high personal safety. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Lifestyle options include diverse food, shopping, beaches, parks, nightlife, and convenient travel around Southeast Asia. Living costs, especially rent, are high, so staff should budget carefully and check whether accommodation or allowances are offered. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. Secure the approved pass before starting work, arrange suitable housing, and confirm medical, insurance, leave, and relocation benefits with the employer.
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