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Service Associate - Summer Palace (Chinese Restaurant)

Philippines Shangri-La PHP 15,000–25,000 per month, plus possible service charge, meals, benefits, and allowances*
Job Description

The Service Associate supports daily operations at Summer Palace Chinese Restaurant by welcoming guests, taking and serving orders, setting tables, processing requests, maintaining cleanliness, and coordinating with the kitchen and service team. Candidates should have a positive attitude, good communication and customer-service skills, neat grooming, and the ability to work efficiently in a busy luxury-hotel environment. Previous experience in Chinese dining, hotel food and beverage service, or a related role is advantageous. Flexibility to work shifts, weekends, and public holidays is expected. Knowledge of restaurant etiquette and basic food-safety practices is helpful.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for refined service, comfortable surroundings, and strong attention to guest experience. In the Philippines, Shangri-La operates several well-known hotels and resorts, offering restaurants, accommodation, events, wellness facilities, and leisure services. Employees typically work in a multicultural environment with structured service standards and opportunities for hospitality training and career development. The group places emphasis on genuine care, professionalism, teamwork, and delivering memorable experiences to guests.

Destination Guide

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotels and restaurants regularly recruit service associates, cooks, housekeeping staff, front-office employees, and supervisors. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, Spanish and American history, and diverse regional communities. Lifestyle varies from busy urban living to relaxed beach communities, with generally warm weather and affordable local food and transport. Foreign workers normally need an employer-sponsored work permit and an appropriate visa; requirements depend on nationality and contract, so confirmation with the employer and the Philippine Bureau of Immigration is essential. Relocating employees should budget for housing, transportation, health insurance, and document processing, while learning basic Filipino phrases can help with everyday communication.

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