Security Manager / Assistant Security Manager

Job Description

The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and assets while maintaining a safe, welcoming hotel environment. Requirements typically include several years of hotel, hospitality, law-enforcement or security experience, supervisory capability, good knowledge of emergency procedures, incident reporting, CCTV and access-control systems, and strong spoken English; Cantonese and Mandarin are advantageous in Hong Kong. The successful candidate is expected to lead and train the security team, coordinate emergency responses, investigate incidents, liaise with police and other authorities, enforce hotel policies, conduct inspections and support risk-prevention programmes. Professionalism, sound judgment, discretion, physical fitness, communication skills and the ability to work shifts, weekends and public holidays are essential.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, refined accommodation and warm guest experiences. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La brand and related hospitality offerings. Its properties serve business and leisure travellers, with facilities commonly including restaurants, meeting venues, spas, clubs and extensive guest services. Shangri-La places strong emphasis on personalised hospitality, operational excellence, colleague development and respect for local culture. A security leadership role within the group involves more than guarding premises: it supports guest confidence, business continuity, regulatory compliance and the wellbeing of employees and visitors. Exact benefits, reporting lines and property responsibilities depend on the Hong Kong hotel and whether the appointment is at manager or assistant-manager level.

Destination Guide

Hong Kong is a compact, highly connected city and territory with major opportunities in hotels, finance, technology, retail, aviation, logistics, education and professional services. Its culture blends Cantonese traditions, international influences, festivals, efficient public transport and a fast-paced working style. Lifestyle options range from dense urban neighbourhoods and excellent dining to beaches, country parks, hiking trails and outlying islands. International schools, hospitals and everyday services are widely available, although housing can be expensive and space limited. Eligible foreign professionals generally need an employment visa sponsored by a Hong Kong employer; the company normally supports the application, and approval depends on qualifications, a genuine job offer and market salary. Dependants may usually apply for accompanying visas. New arrivals should arrange accommodation, banking, insurance and identity-document registration, and confirm whether the employer provides housing, relocation assistance, meals, transport or medical coverage.