Laundry Operator (洗衣員)

Job Description

The Laundry Operator is responsible for sorting, washing, drying, pressing, folding and storing hotel linen, uniforms, guest laundry and other textiles. Requirements typically include secondary education, basic English or Chinese communication skills, physical fitness, attention to detail and the ability to operate laundry machinery safely. Previous hotel, commercial laundry or housekeeping experience is helpful but may not be essential. The successful candidate is expected to maintain high hygiene and quality standards, follow operating and safety procedures, meet production schedules, handle chemicals responsibly and work cooperatively in a busy, shift-based environment, including weekends and public holidays.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong and known for hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. The group operates under the Shangri-La, Kerry, JEN and Traders brands, offering accommodation, dining, meetings, wellness and guest services. Shangri-La places strong emphasis on Asian hospitality, personalised service, employee development and consistent operational standards. In Hong Kong, its properties serve business and leisure travellers and typically provide extensive hotel facilities, including restaurants, banqueting, housekeeping, laundry and guest-relations operations. Employees generally work in a structured, service-focused environment where teamwork, presentation, safety and attention to detail are important.

Destination Guide

Hong Kong offers opportunities in hotels, restaurants, retail, finance, technology, logistics, healthcare and education. Its culture blends Cantonese traditions with international influences; Cantonese is widely spoken, while English is common in business and tourism. Lifestyle is energetic and convenient, with excellent public transport, dense urban neighbourhoods, hiking trails, beaches and varied food. Housing can be expensive, especially on Hong Kong Island and Kowloon, so many workers share accommodation or live in the New Territories. Foreign employees generally need an employment visa sponsored by a local employer before starting work; applications usually require a valid offer, relevant qualifications or experience and proof of remuneration. Employers often assist with the process. New arrivals should budget for rent, deposits, transport and healthcare, and check contract terms, working hours and accommodation arrangements carefully.