Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees all hotel laundry operations, including the collection, washing, drying, pressing, storage and distribution of guest, staff and linen items. Candidates typically need several years of hotel laundry or housekeeping experience, previous supervisory or management responsibility, and knowledge of commercial laundry equipment, chemicals, hygiene standards and cost control. The role requires strong organization, staff leadership, problem-solving and attention to detail. Shangri-La expects the successful candidate to maintain high quality and safety standards, control operating expenses, coordinate effectively with Housekeeping and other departments, train team members and ensure reliable service during busy periods. Flexibility, professionalism and the ability to work shifts, weekends and holidays are normally essential.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for attentive service, comfortable accommodations, extensive food and beverage operations, and resort experiences in prominent city and island destinations. Shangri-La properties generally provide structured departments, professional training and opportunities for employees to develop careers in hotel operations. In the Philippines, the group has operated well-known luxury properties serving business travelers, leisure guests, families and events. Benefits and working conditions vary by property and contract, but hospitality employees may receive meals, uniforms, service charge, accommodation assistance or other company benefits. The organization places strong emphasis on guest satisfaction, teamwork, service standards and cultural awareness.