Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team with administrative and operational tasks, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, processing reports, and assisting with sales activities and events. Candidates should have relevant experience in hotel sales, business administration, or a related field, along with strong organization, communication, and customer-service skills. Proficiency in English and Cantonese is generally expected in Hong Kong; Mandarin may be advantageous. The successful candidate should be detail-oriented, professional, commercially aware, comfortable using office systems, and able to manage multiple deadlines while working collaboratively with hotel departments and corporate or leisure clients.

Company Info

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for Asian-inspired hospitality, personalized service, and premium accommodation. Shangri-La hotels commonly offer restaurants, meeting and event facilities, wellness services, and business travel support. The group places strong emphasis on guest satisfaction, service standards, teamwork, and professional development. In Hong Kong, Shangri-La properties serve luxury leisure travelers, corporate guests, long-stay residents, and major events. Employees typically work in a multicultural environment with opportunities to collaborate across sales, events, rooms, food and beverage, and corporate functions.

Destination Guide

Hong Kong offers strong opportunities in hospitality, finance, retail, tourism, technology, and international business, with hotels concentrated around Hong Kong Island, Kowloon, and major resort areas. The culture blends Cantonese traditions with global influences; Cantonese is widely spoken, while English and Mandarin are common in professional settings. Life is fast-paced, convenient, and urban, with excellent public transport, varied dining, hiking trails, beaches, and a vibrant nightlife. Housing is expensive, so many newcomers share apartments or live farther from central districts. Overseas employees generally need an employment visa sponsored by their employer, and applications require a valid job offer and suitable qualifications. Employers usually assist with documentation. New arrivals should arrange accommodation, insurance, banking, and tax registration, and understand that working hours in hotels may include shifts, weekends, and public holidays.