Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with administrative and operational tasks, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, processing reports, and assisting with sales activities and events. Candidates should have relevant experience in hotel sales, business administration, or a related field, along with strong organization, communication, and customer-service skills. Proficiency in English and Cantonese is generally expected in Hong Kong; Mandarin may be advantageous. The successful candidate should be detail-oriented, professional, commercially aware, comfortable using office systems, and able to manage multiple deadlines while working collaboratively with hotel departments and corporate or leisure clients.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for Asian-inspired hospitality, personalized service, and premium accommodation. Shangri-La hotels commonly offer restaurants, meeting and event facilities, wellness services, and business travel support. The group places strong emphasis on guest satisfaction, service standards, teamwork, and professional development. In Hong Kong, Shangri-La properties serve luxury leisure travelers, corporate guests, long-stay residents, and major events. Employees typically work in a multicultural environment with opportunities to collaborate across sales, events, rooms, food and beverage, and corporate functions.