The Assistant Human Resources Manager supports the hotel’s HR Manager in recruitment, onboarding, employee relations, training coordination, performance management and compliance with Malaysian employment legislation. Candidates are generally expected to have a degree or diploma in Human Resources, Business Administration or hospitality management, together with several years of relevant hotel or service-industry experience. Strong communication, organisation and problem-solving skills are important, as well as confidence handling confidential employee matters. Familiarity with payroll processes, HR systems, Malaysian labour regulations and multicultural workplaces is advantageous. The successful candidate should be approachable, hands-on and able to support both management and colleagues while maintaining Shangri-La’s service standards.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and Africa. The group is recognised for warm Asian hospitality, high service standards and distinctive properties in city and resort destinations. Shangri-La hotels typically offer accommodation, restaurants, wellness facilities, events and family-oriented guest experiences. Its workforce includes colleagues from many nationalities, and the company places emphasis on professional development, service culture and internal career opportunities. In Malaysia, Shangri-La has operated well-known properties in locations including Kuala Lumpur, Penang and Kota Kinabalu. An Assistant Human Resources Manager would usually work closely with department heads and employees to maintain a positive workplace, support staffing needs and ensure that hotel operations comply with company policies and local employment requirements.
Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology and shared services. Popular island and coastal destinations include Penang, Langkawi, Tioman, Redang, Sabah and Sarawak, while Kuala Lumpur provides the broadest corporate job market. Life varies from busy urban living to a slower beach lifestyle, with generally affordable food, extensive public transport in major cities and a multicultural society shaped by Malay, Chinese, Indian and indigenous traditions. English is widely used in hospitality, although Malay is the national language. Foreign employees normally need an employer-sponsored employment pass arranged before starting work; requirements depend on nationality, salary and role. Relocating staff should confirm accommodation, medical insurance, tax registration and dependent arrangements with the employer. Island locations may have fewer services and seasonal hiring patterns, but offer beaches, diving, outdoor activities and a relaxed community atmosphere.
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