Marketing Communication Executive

Job Description

The Marketing Communication Executive supports Shangri-La's marketing, public relations and communications activities in Malaysia. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with experience in hotel marketing, content creation, social media or public relations. Strong written and spoken English, good organization, creativity and confidence dealing with media, guests and business partners are expected. The candidate should be able to prepare promotional materials, coordinate campaigns and events, manage digital content, support media relations and maintain consistent brand standards. Knowledge of local markets and additional languages may be advantageous. Flexibility, teamwork, attention to detail and the ability to work under deadlines are important.

Company Info

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalized service, high-quality accommodation, restaurants, wellness facilities and strong destination experiences. Its Malaysian portfolio includes prominent properties such as Shangri-La Kuala Lumpur, Traders Hotel Kuala Lumpur, Shangri-La Rasa Sayang Resort and Spa in Penang, and Rasa Ria Resort in Sabah. The company emphasizes genuine hospitality, cultural awareness, professional development and long-term guest relationships. Marketing communication teams support hotel positioning, public relations, digital campaigns, media engagement, events and revenue-generating promotions while protecting the Shangri-La brand. Benefits may include staff accommodation or meals, discounts, training and opportunities to move within the wider hotel group.

Destination Guide

Malaysia offers hospitality, tourism, marketing and communications opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and resort islands such as Redang, Tioman and Perhentian. Penang combines heritage culture, excellent food and a lively urban lifestyle, while Langkawi provides a quieter beach setting with many resort jobs. Sabah and Sarawak offer outdoor experiences and strong cultural diversity. Malaysian workplaces are generally multicultural, with English widely used in hotels, although Malay and Mandarin can be valuable. The lifestyle is affordable compared with many international destinations, with convenient public transport in major cities and plentiful local cuisine. Foreign employees normally require employer sponsorship for an Employment Pass, and the company must handle relevant immigration approvals before work begins. Candidates should confirm visa eligibility, contract terms, accommodation, medical coverage and relocation costs. Island locations may be more isolated, seasonal and humid, so reliable transport and practical planning are important.