The Assistant/Manager Revenue role supports the hotel’s commercial performance by managing room pricing, demand forecasting, inventory controls, market analysis and revenue reports. Candidates should have hotel revenue management or reservations experience, strong numerical and analytical skills, and familiarity with systems such as property-management, central-reservation or revenue-management platforms. A degree or diploma in hospitality, business or a related field is typically preferred. The successful candidate is expected to monitor market trends, recommend pricing strategies, improve occupancy and average daily rate, and work closely with sales, reservations, front office and finance teams. Clear communication, attention to detail, commercial awareness and the ability to meet deadlines are essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, quality service and properties ranging from city hotels to beach and island resorts. Shangri-La’s Malaysian operations include established hotels and resorts serving business travellers, leisure guests, meetings and events. Employees generally work in a multicultural environment with structured hotel procedures, service standards and opportunities to develop within the wider group. The company places strong emphasis on guest satisfaction, operational excellence, teamwork and professional hospitality careers. Benefits and working conditions vary by property, position and employment contract, so candidates should confirm details directly with the recruiting hotel.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Revenue, reservations, finance, food and beverage, engineering and guest-service professionals are regularly sought by international hotels. The culture is multicultural, combining Malay, Chinese, Indian and indigenous influences, with English widely used in business and tourism. Lifestyle ranges from fast-paced city living to relaxed beach or rainforest settings; food, public transport and everyday costs are generally manageable, though Kuala Lumpur and popular resort islands can be more expensive. Foreign applicants normally need an employer-sponsored Employment Pass, and the employer usually handles the application after approval. Bring verified qualifications, references and relevant experience. Before relocating, confirm accommodation, transport, medical coverage, tax obligations and whether the role is based on an island, in a city or at a remote resort.
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