Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is responsible for developing group, meeting, incentive, conference and event business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate account management. Candidates should understand the Indonesian and international events market, possess excellent negotiation and presentation skills, and maintain strong relationships with event planners, companies and agencies. Fluency in English and Bahasa Indonesia is generally expected. The role requires proactive sales development, accurate forecasting, contract negotiation, client visits, event coordination and close cooperation with operations. The successful candidate is commercially driven, well organised, target focused and able to deliver excellent guest and client service.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for refined service, distinctive destination experiences and its Asian-inspired values of hospitality and care. Shangri-La properties commonly serve leisure travellers, luxury guests, corporate clients and large-scale events. In Indonesia, the group has operated premium hotels and resorts in major business and tourism destinations, employing teams across rooms, food and beverage, sales, events and guest services. Employees may receive benefits such as meals, service charge participation, staff accommodation or transport depending on the property, medical coverage and training opportunities. A Senior Sales Manager (MICE) would support revenue growth by winning conferences, incentives, meetings and social events while representing the hotel to important corporate and agency partners.