Service Manager - Procurement (Assistant Procurement Manager - Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Procurement Manager supports cluster-wide purchasing operations for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, or a related field, together with several years of hotel or commercial purchasing experience. The candidate should understand supplier sourcing, tendering, contract negotiation, inventory controls, quality standards, and procurement systems. Strong communication, analytical, organizational, and negotiation skills are expected, along with sound knowledge of local suppliers and market pricing. The role requires someone ethical, commercially minded, detail-focused, and able to coordinate effectively with finance, kitchens, engineering, housekeeping, and hotel management teams across multiple properties.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The company is known for its Asian-inspired hospitality, personalized service, attractive resort locations, and emphasis on guest experience. In Malaysia, Shangri-La operates established properties in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in multicultural environments with structured hotel operations, professional development opportunities, and international service standards. Procurement teams support food and beverage, rooms, engineering, administration, and group-wide cost and quality objectives.