The Asst. HR Manager / HR Supervisor supports recruitment, onboarding, employee relations, training coordination, performance management, payroll administration and compliance with Indonesian labor regulations. Candidates are generally expected to have a degree or diploma in Human Resources, Business Administration or a related field, with several years of hotel or hospitality HR experience. Strong knowledge of employment law, HR systems and workplace policies is preferred. The role requires excellent communication, confidentiality, organization and problem-solving skills, along with the ability to work with employees from diverse backgrounds. Experience in an international luxury hotel and proficiency in English are advantageous. The candidate should be service-minded, approachable and comfortable working in a fast-paced property environment.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and premium guest experiences. Its properties typically include restaurants, wellness facilities, conference spaces and extensive leisure services. In Indonesia, Shangri-La has operated prominent hotels serving business and leisure travelers, including properties in Jakarta and other major destinations. Employees usually work in a multicultural environment with structured service standards, internal training and opportunities to progress within the wider hotel group. Human Resources teams play an important role in recruitment, staff development, employee welfare, labor compliance and maintaining the company’s service culture.
Indonesia offers hospitality and HR opportunities across Bali, Java, Lombok, Batam and other tourist islands. Bali is popular for resorts, wellness and international lifestyles, while Jakarta and Surabaya provide stronger corporate and luxury-hotel career markets. Lombok and the Gili Islands offer a quieter resort setting, and destinations such as Labuan Bajo are growing quickly. Local culture values courtesy, community, religious diversity and respectful communication; modest dress is appropriate in many areas. Living costs vary considerably, with Bali and Jakarta generally more expensive than smaller islands. Foreign employees normally need employer sponsorship and the appropriate work permit and limited-stay visa before starting work; tourist visas do not authorize employment. Employers commonly assist with immigration paperwork, accommodation or relocation advice, but benefits should be confirmed in the contract. Learning basic Indonesian is useful for daily life and workplace relationships.
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