Sales Manager (Jakarta Sales Office)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager will represent Shangri-La’s Jakarta Sales Office, developing corporate, leisure, group, and MICE business for the company’s hotels and resorts. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, along with several years of hotel sales experience and a strong network in the Jakarta market. The successful candidate should be confident in negotiation, client presentations, account management, and revenue generation. Fluency in English and Bahasa Indonesia, strong communication skills, good commercial awareness, and willingness to travel for client visits and sales calls are expected. The role also requires excellent organization, independent working ability, teamwork, and a professional service-oriented approach.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and urban properties across Asia, the Middle East, Europe, North America, and other international markets. The group is recognized for warm Asian hospitality, high service standards, comfortable accommodation, dining, meetings, and leisure experiences. Shangri-La’s portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. In Indonesia, the company has operated prominent properties serving business travelers, tourists, families, and corporate and MICE clients. Employees typically work in a multicultural environment where guest satisfaction, integrity, teamwork, commercial performance, and professional development are valued. A Sales Manager in the Jakarta Sales Office supports business growth by connecting hotels and resorts with corporate accounts, travel partners, event organizers, and other important market segments.

Working in Indonesia

Indonesia offers varied opportunities in hospitality, tourism, sales, technology, education, manufacturing, and digital businesses. Jakarta, on Java, is the main commercial center and provides the broadest professional network, while Bali is especially strong in hotels, restaurants, wellness, events, and tourism. Indonesian culture emphasizes hospitality, respect, family, and community; English is useful in international workplaces, but Bahasa Indonesia is important for daily life and local relationships. Jakarta has modern malls, restaurants, transport links, and a fast-paced urban lifestyle, although traffic and humidity can be challenging. Bali and other islands offer a more relaxed lifestyle, beaches, diving, and outdoor activities. Foreign employees generally need an employer-sponsored work permit and KITAS; working on a tourist visa is not permitted. Before relocating, confirm sponsorship, tax obligations, health insurance, accommodation, and contract benefits. Indonesia’s many islands differ significantly in cost, infrastructure, climate, and access.