The Business Development Manager – MICE is expected to generate and manage meetings, incentives, conferences and exhibition business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, tourism, business or a related field, together with several years of hotel sales or MICE experience, preferably within a luxury or international property. Strong knowledge of the UAE market, corporate accounts, event agencies and revenue-generating sales techniques is important. The candidate should be confident in presentations and negotiations, commercially minded, well connected, highly organised and capable of meeting targets. Excellent English communication, customer relationship skills and the ability to coordinate with events, rooms, food and beverage and operations teams are also expected.
Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its warm Asian hospitality, personalised service and elegant properties. The group operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its UAE portfolio includes established properties in Dubai and Abu Dhabi, serving leisure travellers, corporate guests, groups and high-end events. Shangri-La hotels commonly provide accommodation, dining, wellness, meeting and event facilities, with a strong focus on service quality and guest experience. Employees typically work in a multicultural environment with structured operating standards and opportunities to develop within a global hotel organisation. A Business Development Manager – MICE would support the commercial performance of the property by building client relationships, winning group and event business and strengthening the hotel’s position in the competitive UAE hospitality market.
The United Arab Emirates is not an island, but it is a popular Gulf destination offering strong opportunities in hotels, resorts, events, tourism, aviation and business services. Dubai and Abu Dhabi are the main employment centres, with a cosmopolitan population and many international workplaces. Local culture values hospitality, family, modesty and respect for Islamic traditions; working environments are generally diverse and English is widely used. Lifestyle options include beaches, shopping, restaurants, desert activities and a busy social scene, although summer temperatures are extremely high. For most expatriate roles, the employer arranges an employment entry permit, residence visa, Emirates ID and often medical insurance. Candidates should confirm housing, transport, flights, gratuity and commission terms before accepting an offer. Relocation costs and rent can be significant, particularly in Dubai, so comparing the full benefits package with the basic salary is important.
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