Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering meetings, conferences, weddings and other events from initial enquiry through completion. Requirements typically include a degree or diploma in hospitality, event management, business or a related field, together with several years of hotel or event-sales experience. The successful candidate should understand banquet operations, budgeting, contracts and client relationship management, and be confident negotiating with corporate and private clients. Strong communication, presentation, organisational and problem-solving skills are essential. The role requires close coordination with food and beverage, banqueting, rooms and operations teams, while maintaining Shangri-La’s service standards. Flexibility to work evenings, weekends and public holidays, along with a target-driven and commercially focused approach, is expected.

Company Info

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. The group is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, wellness and conference facilities. Its portfolio includes the Shangri-La, Traders, JEN and Kerry hotel brands. In Malaysia, Shangri-La properties serve leisure travellers, business guests, weddings and major corporate events, supported by extensive food and beverage and banquet operations. Employees typically work in a multicultural environment with strong emphasis on guest satisfaction, operational standards, teamwork and professional development. Benefits and compensation vary by property, experience and level of responsibility.

Destination Guide

Malaysia offers opportunities in hotels, resorts, event management, restaurants, tourism, retail and business services, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. The country combines Malay, Chinese, Indian and indigenous cultures, with a relaxed social atmosphere, diverse festivals and excellent food. Lifestyle costs are generally lower than in many international hospitality markets, although Kuala Lumpur and popular resort islands can be more expensive. Malaysia is not one island but includes a peninsula and island regions such as Langkawi, Penang and parts of Borneo. Overseas employees normally require an employment pass sponsored by the hiring company; working before approval is not permitted. Employers usually assist with immigration paperwork, medical checks and relocation guidance. Candidates should confirm accommodation, insurance, transport, tax and benefits directly with Shangri-La before accepting an offer.