The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring efficient service, high guest satisfaction, and compliance with Shangri-La standards. Typical requirements include relevant experience in hotel or restaurant operations, supervisory experience, strong knowledge of food and beverage service, and good communication skills. The successful candidate should be customer-focused, well organised, and comfortable coaching team members, managing shifts, handling guest feedback, and coordinating with the kitchen and other departments. Flexibility to work shifts, weekends, and public holidays is expected. Food safety awareness, professional presentation, and the ability to remain calm during busy service periods are important. Familiarity with point-of-sale systems and hospitality procedures is advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for personalised service, comfortable surroundings, and its Asian-inspired approach to hospitality. Shangri-La Singapore is a long-established luxury hotel located near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens, and wellness services. The hotel serves international leisure and business travellers and employs colleagues across front office, food and beverage, housekeeping, culinary, engineering, events, and corporate support functions. Employees are generally expected to demonstrate warmth, professionalism, teamwork, and attention to detail. Benefits may include staff meals, training, employee discounts, medical coverage, and opportunities for internal career development, depending on the position and employment terms.
Singapore is a modern, multicultural island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The culture combines Chinese, Malay, Indian, and international influences, reflected in its festivals, food, and neighbourhoods. Life is convenient and safe, with excellent public transport, healthcare, shopping, and dining, although rent and daily expenses can be high. Hospitality employees should expect a fast-paced environment, service-focused standards, and rotating shifts. Foreign candidates generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Employers typically guide successful applicants through the application process. Before relocating, confirm housing, insurance, contract terms, tax obligations, and eligibility requirements with the employer and Singapore authorities.
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