Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Engineering (Chargeman) oversees daily hotel engineering operations, with particular responsibility for electrical systems, plant equipment, preventive maintenance and urgent repairs. Candidates should hold a recognised Malaysian Chargeman competency certificate, relevant electrical or mechanical qualifications, and several years of facilities or hotel engineering experience. Knowledge of local safety regulations, troubleshooting, maintenance planning and contractor supervision is expected. The successful candidate should be hands-on, dependable and comfortable leading technicians across shifts. Strong communication, documentation and problem-solving skills are important, as the role supports uninterrupted guest services and safe, efficient hotel operations. Experience in a resort or other large commercial property would be an advantage.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for high service standards, distinctive locations and a strong emphasis on warm, personalised guest care. In Malaysia, Shangri-La operates several hotels and resorts, including city, beach and island destinations. Engineering teams play an essential role in maintaining guest rooms, public areas, kitchens, utilities, safety systems and resort infrastructure. Employees typically work in a structured hotel environment with cross-department cooperation, shift responsibilities and opportunities for professional development. The company generally values hospitality, teamwork, operational discipline and attention to detail, making it a suitable employer for technically qualified candidates interested in a long-term career in hotel or resort engineering.