The Security Manager / Assistant Security Manager is responsible for protecting guests, colleagues, hotel assets and operations. Requirements typically include several years of hotel, property, law-enforcement or security experience, with supervisory experience preferred. Candidates should understand emergency response, incident investigation, access control, fire and life-safety procedures, CCTV operations and local regulations. Good communication skills in English and Cantonese are advantageous, while Mandarin may also be useful. The successful candidate is expected to remain calm under pressure, lead security officers professionally, conduct regular patrols and inspections, prepare reports, coordinate with police and emergency services, and support training and loss-prevention initiatives. A professional appearance, sound judgment, physical fitness, integrity and flexible availability for shifts, weekends and public holidays are essential.
Shangri-La is an international luxury hospitality group founded in Hong Kong and known for distinctive Asian-inspired service. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong properties are prominent full-service hotels serving business travellers, leisure guests, meetings and luxury events. Shangri-La places strong emphasis on gracious hospitality, personal service, operational standards and colleague development. Security teams play an important role in maintaining a safe, discreet and welcoming environment for guests and employees. Benefits for eligible colleagues may include staff meals, uniform provision, training, hotel privileges and opportunities for internal or international career progression, although exact terms depend on the property, position and employment contract.
Hong Kong is a compact, energetic city with major employment opportunities in hotels, tourism, finance, retail, aviation, technology and professional services. Although the territory includes Hong Kong Island, Kowloon and the New Territories, most jobs are concentrated around Central, Admiralty, Tsim Sha Tsui, Causeway Bay and airport districts. The culture blends Cantonese traditions with international influences; Cantonese is widely spoken, while English is common in business and hotels. Life is convenient but fast-paced, with excellent public transport, dense urban living, hiking trails, beaches and diverse food. Overseas professionals normally need an employment visa arranged through an approved employer, and applicants must demonstrate a genuine role, suitable qualifications and market-level remuneration. Employers often assist with sponsorship and onboarding, but candidates should budget for deposits, higher rental costs and medical or relocation expenses. Staff accommodation is not guaranteed, so confirm housing and benefits before accepting an offer.
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