The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food supplies, equipment, operating materials and services for the hotel. Requirements typically include a degree in procurement, supply chain, business or hospitality management, together with relevant purchasing experience, preferably in a hotel or large-service environment. The candidate should understand supplier selection, bidding, contract negotiation, inventory control and cost management. Strong communication, organization, analytical and vendor-management skills are expected, along with proficiency in purchasing systems and Microsoft Office. The role requires integrity, attention to detail, commercial awareness and the ability to work with multiple departments while maintaining Shangri-La’s quality, service and compliance standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia and other international markets. The company operates premium properties offering accommodation, restaurants, conference facilities, wellness services and leisure experiences. Shangri-La places strong emphasis on warm Asian hospitality, personalized guest service, operational quality and colleague development. In the Philippines, its properties have built reputations in luxury accommodation, dining, events and business travel. Employees commonly work in a structured, multicultural environment with established service standards and opportunities to develop within hotel operations or the wider group. Procurement professionals support the business by ensuring that hotels receive reliable, competitively priced products and services while meeting quality, sustainability and compliance requirements.
The Philippines offers hospitality and procurement opportunities in Manila, Cebu, Boracay, Palawan, Davao and other resort destinations. Jobs are available in hotels, resorts, restaurants, property groups, logistics and shared-services companies. Filipino culture is generally welcoming, family-oriented and relationship-driven, with English widely used in business. Lifestyle varies from busy urban living in Manila to a slower, outdoor-focused pace on resort islands; beaches, diving, festivals and varied regional cuisine are major attractions. Foreign hires usually need an employer-sponsored work permit and an appropriate visa, while requirements depend on nationality, contract and role. Employers commonly assist with documentation, but candidates should confirm current rules with Philippine immigration authorities. Relocation costs, traffic, humidity and healthcare access should be considered, especially outside major cities. Housing may be arranged independently or provided as part of a resort package.
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