Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees the hotel’s laundry and linen operations, including staff supervision, washing and finishing standards, equipment care, inventory control, quality checks, cost management, and coordination with Housekeeping and other departments. Candidates typically need several years of hotel laundry or housekeeping experience, supervisory or managerial background, good knowledge of commercial laundry equipment and chemical handling, and strong organizational and communication skills. The role requires attention to detail, physical stamina, leadership, and the ability to maintain hygiene, safety, productivity, and guest-service standards in a busy luxury hotel environment. Flexibility to work shifts, weekends, and public holidays is normally expected.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are recognized for warm Asian hospitality, high service standards, and comprehensive guest facilities, including restaurants, spas, events, and leisure services. In the Philippines, Shangri-La operates well-known properties such as Shangri-La The Fort in Manila and Shangri-La Mactan, Cebu Resort & Spa. The company employs people across hotel operations, food and beverage, engineering, finance, sales, housekeeping, and guest services. Employees generally work in structured, service-focused environments with training opportunities, international standards, and potential career mobility within the group.