The Business Development Manager is responsible for increasing hotel revenue by identifying new corporate, leisure, group and event business opportunities. Requirements typically include several years of sales or hospitality experience, strong knowledge of local and international markets, excellent communication skills, and confidence managing client relationships and negotiations. The successful candidate is expected to develop sales plans, meet revenue targets, conduct presentations and site inspections, maintain accurate sales records, and represent Shangri-La professionally. Flexibility, commercial awareness, teamwork and a proactive approach are important, along with the ability to build long-term partnerships and understand changing customer needs.
Shangri-La is a luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. Founded in Hong Kong, the company is recognised for attentive service, elegant properties and its Asian-inspired approach to hospitality. Shangri-La hotels serve business and leisure travellers, groups, events and long-stay guests, with operations spanning accommodation, restaurants, wellness and meetings. Employees are generally expected to deliver warm, personalised service while maintaining high professional standards. The company places emphasis on guest satisfaction, cultural awareness, teamwork and career development. In Australia, opportunities may be available in hotel sales, front office, food and beverage, events, finance, engineering and other hotel departments, depending on the property and local market.
Australia is a large island nation with job opportunities concentrated in Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns and other tourism centres. Hospitality, tourism, events, healthcare, construction, technology and agriculture regularly attract local and overseas workers. Australian workplace culture is generally friendly, direct and relatively informal, with strong expectations around punctuality, safety, equality and work-life balance. Lifestyle choices range from busy city living to beaches, national parks, outdoor sports and regional communities. Most overseas applicants need an appropriate visa, such as an employer-sponsored visa, Working Holiday visa or skilled migration visa; eligibility depends on nationality, age, occupation and qualifications. Before relocating, check official Department of Home Affairs requirements, employment conditions, tax arrangements, health insurance, accommodation costs and the relevant state regulations. Australia is not a single resort island, so location-specific research is important.
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