The Sales Coordinator supports the hotel sales team with client communication, proposals, contracts, presentations, reporting, database maintenance and appointment coordination. Candidates should typically have a diploma or degree in hospitality, business or a related field, along with experience in hotel sales, administration or customer service. Strong organisation, communication and computer skills are expected, particularly with Microsoft Office and hotel sales systems. Fluency in English is normally required, while Cantonese and Mandarin are valuable for the Hong Kong market. The successful candidate should be professional, detail-oriented, commercially aware and able to manage multiple deadlines while delivering responsive service to clients and supporting revenue-generating activities.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant accommodation and strong attention to guest experience. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La offers a range of properties, from urban business hotels to destination resorts, supported by restaurants, meeting facilities, wellness services and event venues. Its Hong Kong operations are well established and serve corporate, leisure, meetings and celebrations markets. Employees typically work in a multicultural environment with opportunities to develop careers across hotel departments and international properties. The company places emphasis on hospitality standards, teamwork, personalised service and long-term guest relationships.
Hong Kong is a compact, highly connected destination offering strong opportunities in hospitality, tourism, finance, retail, technology and professional services. The culture blends Cantonese traditions with international influences, and workplaces commonly value efficiency, courtesy and relationship building. Life is fast-paced, with excellent public transport, diverse food, shopping, entertainment and easy access to beaches, hiking trails and nearby islands. Housing can be expensive, especially in central districts, so many employees live in Kowloon or the New Territories and commute by MTR. Foreign professionals generally need an employment visa sponsored by their employer, usually under the General Employment Policy, while eligible professionals may qualify for other talent schemes. Applicants should secure a written offer, confirm visa sponsorship and budget carefully for rent, deposits, healthcare and daily expenses before relocating.
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