The Assistant Human Resources Manager supports the hotel’s HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll support, HR records and compliance with Malaysian employment regulations. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, along with several years of hotel or hospitality HR experience. Strong communication, organisation, confidentiality and problem-solving skills are expected. Familiarity with Malaysian labour law, HR systems and workplace policies is advantageous. The successful candidate should be approachable, service-oriented, culturally aware and able to support employees and department managers in a busy luxury-hospitality environment.
Shangri-La Group is a major luxury-hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable accommodation, dining, wellness facilities and strong destination experiences. In Malaysia, Shangri-La has operated well-established city and resort properties, including hotels in Kuala Lumpur and destinations such as Penang and Sabah. The group places considerable emphasis on guest satisfaction, service standards, employee development and creating a welcoming workplace culture. An Assistant Human Resources Manager typically works closely with hotel leadership and department heads to attract, develop and retain colleagues while ensuring consistent HR policies and compliance with local employment requirements.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, finance and education. Popular island destinations such as Langkawi, Penang, Tioman, Redang and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities and strong hospitality demand, while Kuala Lumpur offers broader professional opportunities and urban conveniences. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals, languages and daily life. Living costs are generally moderate, though island accommodation and tourist areas can be more expensive. Foreign employees normally need an employer-sponsored employment pass, and approval depends on the role, qualifications and immigration requirements. Candidates should confirm visa sponsorship, accommodation, transport, medical coverage and local registration before relocating. English is widely used in hotels and business, while Malay is the national language.
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