Marketing Communication Executive

Job Description

The Marketing Communication Executive supports Shangri-La’s marketing, public relations, digital content and promotional activities. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with strong written and spoken English. Experience in hotel marketing, social media, media relations, content creation or event coordination is advantageous. The candidate is expected to be creative, organised and confident when communicating with guests, journalists, partners and colleagues. Responsibilities may include preparing campaigns and press materials, managing social media content, coordinating photo shoots and events, monitoring publicity, and ensuring all communications reflect the hotel’s brand standards. Attention to detail, teamwork, flexibility and an understanding of local and international hospitality markets are important.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for its personalised service, refined accommodation, distinctive dining and strong focus on guest comfort. Shangri-La properties in Malaysia serve leisure travellers, business guests, families and event clients, while promoting local culture and destination experiences. The company places emphasis on hospitality excellence, professional development, teamwork and delivering its service philosophy of genuine care. Depending on the property, employees may work with international guests, corporate partners, travel agencies, media organisations and local communities. Marketing communication teams help build awareness of the hotel, strengthen its reputation and support room, dining, wellness and event revenue.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, tourism, restaurants, retail, technology and professional services. Major hospitality locations include Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Kuching. Langkawi is a relaxed beach destination, Penang combines heritage, food and urban life, while Sabah and Sarawak offer nature, diving and multicultural communities. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with English widely used in business and tourism. Living costs are generally moderate, though central Kuala Lumpur and popular resort islands can be more expensive. International employees usually need an employer-sponsored Employment Pass, and the hiring company normally handles approval and immigration procedures. Candidates should confirm passport validity, medical requirements, accommodation, transport and taxation before relocating. Island resorts may provide staff housing, meals or transport, but salaries and facilities vary. Malaysia’s warm climate, diverse cuisine and friendly lifestyle are attractive to hospitality professionals.