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The Events Manager plans, coordinates and delivers conferences, weddings, meetings and other functions while ensuring excellent guest service and strong commercial results. Requirements typically include a hospitality, events or business-related qualification, several years of hotel or event-management experience, excellent communication and organizational skills, and confidence handling budgets, suppliers and client negotiations. The successful candidate is expected to manage events from initial enquiry through completion, coordinate closely with banquet, kitchen, sales and operations teams, resolve issues quickly, and maintain Shangri-La's service standards. Flexibility, attention to detail, leadership ability and willingness to work evenings, weekends and public holidays are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The group is known for warm Asian hospitality, high service standards and a broad portfolio of city hotels and beachfront resorts. Its Philippine properties include Shangri-La hotels and resorts serving business, leisure and luxury travelers. Employees typically work in a multicultural environment with opportunities to develop careers in hotel operations, food and beverage, events, sales and corporate functions. Benefits may include service charge, meals, uniforms, training, staff accommodation or transportation depending on the property and position. The company places strong emphasis on guest satisfaction, professionalism, teamwork and creating memorable experiences.
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