Service Manager - Procurement (Assistant Procurement Manager - Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Procurement Manager supports cluster-wide purchasing activities for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain management, hospitality, business, or a related field, together with several years of purchasing experience, preferably in a hotel or resort environment. The candidate should understand supplier sourcing, tendering, contract negotiation, inventory controls, purchasing systems, and local regulations. Strong communication, analytical, organisational, and negotiation skills are expected, along with commercial awareness and high ethical standards. The role requires coordination with hotel departments, regional procurement teams, and suppliers, while ensuring competitive pricing, consistent quality, timely delivery, and compliance with company policies.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN, and Traders brands. Shangri-La is known for Asian-inspired hospitality, attentive service, and high standards in guest experience. In Malaysia, the group operates established city and resort properties, employing teams across rooms, food and beverage, wellness, events, finance, engineering, and procurement. The company generally offers structured hotel operations, internal training, opportunities for career progression, and exposure to regional business practices. Procurement roles may support more than one property and involve managing supplier relationships, cost controls, sustainability objectives, and purchasing standards across a hotel cluster.