The Assistant HR Manager or HR Supervisor supports recruitment, onboarding, employee relations, training, performance management, payroll coordination and compliance with Indonesian labor regulations. Candidates should have a degree or diploma in human resources, hospitality management or a related field, together with several years of hotel HR experience. Strong communication, organization and problem-solving skills are essential, as well as familiarity with HR policies, Indonesian employment law and common HR systems. Fluency in Bahasa Indonesia and good English are expected. The successful candidate should be approachable, discreet, service-minded and able to work effectively with colleagues from different cultures in a fast-paced luxury hotel environment.
Shangri-La Group is a leading luxury hospitality company founded in Hong2 Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its brands are known for warm Asian hospitality, high service standards and attention to guest experience. Shangri-La properties typically offer accommodation, dining, wellness, meetings and leisure facilities, with a strong emphasis on employee development and service culture. In Indonesia, the group has operated upscale hotels and resorts in important tourism destinations, employing local and international professionals across guest services, culinary operations, engineering, finance and human resources. Working for Shangri-La generally involves a multicultural environment, structured hotel procedures and opportunities to build a career within a global hospitality organization.
Indonesia offers varied opportunities in hospitality, tourism, education, technology and retail. Bali has the largest international resort and hotel market, while Java, including Jakarta and Surabaya, provides broader corporate opportunities. Lombok, Batam, Sumatra and Sulawesi also have growing tourism and service industries. Local culture values politeness, community, family and religious diversity; respectful dress and behavior are important. Lifestyle ranges from busy urban living to relaxed coastal communities, with affordable food and transport compared with many international destinations. Foreign employees normally require employer sponsorship and an appropriate work permit, commonly arranged through the company; a tourist visa does not authorize employment. Candidates should confirm current immigration rules before travelling. Relocation packages may include accommodation, meals, transport, health coverage or flights, particularly for resort roles. Check the exact island, housing, working schedule, language expectations and benefits with Shangri-La before accepting an offer.
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