Assistant Events Manager

Job Description

The Assistant Events Manager supports the planning and delivery of meetings, conferences, weddings and other functions, coordinating with clients and hotel departments from initial enquiry through to event completion. Candidates typically need hospitality or event-management experience, strong organisational and communication skills, attention to detail, and confidence managing several deadlines at once. Experience with banquet operations, sales coordination, budgeting, proposals and event software is advantageous. The role expects a professional, guest-focused attitude, flexibility to work evenings, weekends and public holidays, and the ability to resolve issues calmly while maintaining Shangri-La service standards. Good English is normally required; knowledge of Malay or other languages can be useful.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe and other markets. The group is recognised for warm Asian hospitality, well-established service standards and a broad range of business, leisure, dining and wellness facilities. Its Malaysian properties serve domestic and international travellers and regularly host conferences, weddings, corporate functions and social events. Employees generally work in a structured, guest-centred environment with opportunities to collaborate across food and beverage, rooms, sales and operations teams. Benefits and career development can vary by property and employment contract, but hotel roles commonly include staff meals, uniforms, training and preferential room rates. The company places strong emphasis on professionalism, customer care, teamwork and consistent delivery of memorable guest experiences.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and service businesses, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island destinations such as Langkawi, Penang, Tioman, Perhentian and Redang provide a relaxed lifestyle, beaches, diving and outdoor activities, although seasonal work can be busier and more isolated. Malaysian culture is diverse, combining Malay, Chinese, Indian and Indigenous traditions, with English widely used in tourism. Living costs are moderate, but popular resort areas may be more expensive and housing can be limited. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval and immigration processes; working before approval is not permitted. Check current requirements with Malaysian Immigration and confirm whether accommodation, transport, meals, insurance and flights are included in the offer. Humid weather, monsoon seasons and cultural respect should be considered when relocating.